Making an enquiry about a holiday:
We need to collect details from you in order to answer your enquiry about our properties or the services we offer.
The information that we need to hold is likely to include your name, contact details, information about your enquiry and/or booking and any additional information we may need to help meet your specific requirements.
We will then use the information you provide to manage your enquiry (or to help us to provide details or other information you may have requested).
Making a booking:
We need to collect details from you in order to make a booking of one of our properties.
The information that we need to hold is likely to include your name, contact details, information about your booking and any additional information we may need to help meet your specific requirements.
The information you provide may be used to enable us to complete your booking. This information may also be used to provide that booking to you in accordance with our Booking Terms and Conditions.
In order to provide your booking to you we may share your information with, credit/debit card companies* and third parties who we may need to work with us to deliver services for your stay (such as property cleaners, management companies and other suppliers).
Any feedback, if you provide it, will then be displayed on our website but not your contact details.
*Card Payments are processed usually by BACS or by Paypal - your card details are not retained by South France Property Rentals.
If you request our email newsletter (while making a booking or as part of a separate enquiry), then the information you provide will be used to send you our newsletter.
Personalising your online experience
We may use your information to personalise your online experience and make sure that we show appropriate adverts on our website and on other websites and platforms where we place advertising, such as (but not limited to) Facebook and Google. You can control what advertisements you receive via the privacy settings on the individual platforms that we advertise with.
We collect website usage information for www.southfrancepropertyrentals.co.uk using “cookies”. Cookies help your online experience when using our web site. You can manage cookies via your browser settings.
Consent & Contract
Where you give your consent for us to hold and process your data (either by making an enquiry or booking with us signing up to our newsletter) then you only need to contact us to inform us to ask us to stop processing your data and/or to delete (to the extent possible) all your personal data (unless we are required by law to keep specific details).
Please note that where you make a booking to stay at one of our properties, then we need to retain your information in order to process your booking and as such we won’t be able to delete your personal information until after your stay.
Please note that we may disclose your personal data (about our Visitors) without your permission to the extent that we are required to do so by law or regulation or in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.
Please contact us if you would like to confirm whether we hold any of your personal data or to ask us to stop processing (or to delete, to the extent possible,) your personal data (where we are required by law to do so).
Our privacy notice is under regular review and any updates will be placed here. This privacy notice was last updated on 24 May 2018.